This tip has been a long time coming. The reason it has been so long is that sad to say, I could never figure it out. It was a personal problem and I looked everywhere, asked many experts and still could not figure out how to accomplish this. An office moved from one floor to another and try as I might, I could not get that pesky wrong suite number to go away when an envelope was printed. I created new ones and they looked great onscreen, but when I printed the envelope that same pesky incorrect suite number was on the envelope! It drove me to distraction because I would have to click on Mailings | Envelopes | Add to Document, then correct the suite number and then click on Print | Print Current page. Everyone knows I despise wasting time and keystrokes! Perhaps I am just obtuse but this problem plagued me for a very long time.
I should have known better – I should have asked Allen Wyatt straight away when the problem occurred, but I didn’t. So finally, I asked Allen and don’t you know he was very kind and gave me the solution to my problem. I will caution you, as he cautioned me, to make sure you pay attention to the last part of this article. I take no credit whatsoever for this – it was all Allen Wyatt’s expertise and I gladly give him credit!
Follow the steps below to learn how:
So, how you go about removing your return address that contains a graphic depends on how it was created. There are a couple of things to try, any one of which may result in the graphic being removed. The first method is below:
- Click the Mailing tab of your Ribbon.
- In the Create group, click the Envelopes too to display the Envelopes and Labels dialog box.
- Click in the Return Address area and delete everything there. Just to be on the safe side, replace the contents with a single space.
- Print your envelope as normal. The offending return address should be gone.
If you want to remove the return address temporarily, you can select the Omit check box in the dialog box above. The contents will remain but it should not print on your envelope. In my particular problem, it still printed even when I deleted it and even when I selected Omit.
If that does not do the trick, look in Word Options for the return address that is stored there. You can get to it and and rid yourself of it by following the steps below:
- Click on File | Options. In Word 2007 click Office Button | Word Options.
- Click Advanced on the left-hand side.
- Scroll down until you see General Options.
- Click in the Mailing Address area and delete everything there.
- Click OK to close the dialog box.
- Try to print your envelope now. The return address should not now show up in the Envelopes and Labels dialog box. In my particular problem, you guessed it, the offending return address with the incorrect suite number still appeared!!
So, this is the part where Allen told me to pay particular attention and it is what worked for me.
If all else fails there and like me, you still cannot get rid of the return address, there is another place where you can go; Word allows you to define special building blocks that will print as part of your return address. The entries usually have the names EnvelopeExtra1 and EnvelopExtra2.
Follow the steps below to get rid of them:
- Click the Insert tab of your Ribbon.
- In the Text group, click the Quick Parts tool and then click Building Blocks Organizer to display the Organizer.
- Click the label at the top of the Name column. The building blocks should now be listed in alphabetical order.
- Scroll through the list looking for EnvelopeExtra1 or EnvelopeExtra2. If you find one of these, select it.
- Click your Delete key.
- Look for any other similarly named building blocks and repeat the steps above as needed.
- Click Close.
Try printing your envelopes again. Your return address should now show up in the Envelopes and Labels dialog box now.
This is what worked for me and I am eternally grateful to Allen Wyatt for his help!