Posts Tagged ‘purchase’

THE LONG WAIT FOR A RESPONSE FROM DELL

Friday, August 29th, 2008

I have now lost two whole business days because my computer will not work.  The screen intermittently turns black and flashes and I can do no work.

I have sent three e-mails to Manish at Dell and left at least two voicemails.  Alas and alack, I have received no reply. I am stuck with a brand new computer that right now is a very expensive doorstop.  Yes Dell really shows great customer care eh?

I hope everyone who reads these posts learns a lesson and never purchases a computer from Dell!