Many, many times I have received inquiries regarding the formatting of e-mail messages in MS word. Folks receive an e-mail and they notice that each line in it has a hard return instead of text wrapping and they hate having to re-format it to save paper. Well thank goodness that they care about wasting paper right?
My advice to these inquiries is that the easiest method for formatting an e-mail message is to use the AutoFormat feature in MS Word as it will format the information into regular paragraphs and remove extra spaces between the paragraphs unless you tell it to do otherwise.
If you should need to adjust how Word does the formatting, follow the steps below:
Versions 97, 2000, 2002, 2003
- Click on Tools | AutoCorrect Options to display the AutoCorrect dialog box.
- Select the AutoFormat tab.
- Make your adjustments to the options in the dialog box.
- Click on OK.

You can, of course, always use the shortcut CTRL + Alt + K to open the dialog box too!
Version 2010:
- Click the Office Button | Word Options to open the Word Options dialog box.
- In the Categories pane, select Proofing.
- In the AutoCorrect options area, click AutoCorrect Options to open the AutoCorrect dialog box.
- Select the AutoFormat tab.
- Select your desired options.
- When finished, click OK.