Carol's Corner Office

As you all know, I am all about saving time and keystrokes. You must be highly organized to run an efficient office and this little tip is but one more way to achieve that end.  This article will also be very well liked by law offices especially.

I am sure there have been instances when you go back and re-read an e-mail and you have to scratch your head and wonder what your response was when you originally received it. This little tip will show you how to never have that experience again!

In most law offices, folks create special folders for client specific e-mail.  You must have folders other than your Inbox for this particular trick to work, so that is a very good thing.

The reason law offices do this is so that when a client calls and they need to referencethe client’s  latest e-mail, they don’t have to scroll through hundreds of other of e-mails to find it.

Follow the steps below to learn how to save your repleis with your original e-mails.

1. Make sure that you have a special folder other than your Inbox to store client specific mail.
2. Click on Tools | Options.
3. At the top of the dialog box that opens, under the Preferences tab, under E-mail,  click on E-mail Options.
4. Once that dialog box opens, under Message Handling, click the Advanced E-mail Options.
5. Under Saved Messages, select In Folders Other than the Inbox, save replies with original message.
6. Click OK three times to exit and you are finished.

Now, when you open up a particular client folder, you will not only find your original e-mail from them, but also your reply to that e-mail.  There will be no more guessing!

You may want to take a look around at the other options available to you under the Advanced E-mail Options even if just to make yourself more familiar with them.